Love Birds Restaurant • Burdwan

Privacy Policy

Your privacy matters to us. This page explains how Love Birds Restaurant handles information provided through our website and cabin booking service.

1. Introduction

Welcome to Love Birds Restaurant. We respect your privacy and are committed to protecting the information you provide while using our website and services.

This Privacy Policy explains what information may be collected, how it may be used, and how we handle information related to cabin bookings and customer enquiries.

2. Information We May Collect

When you use our website or book a cabin, we may collect information such as:

  • Name
  • Mobile number
  • Booking date
  • Booking time
  • Selected cabin
  • Number of guests
  • Booking duration
  • Other information voluntarily provided by you

We only request information that is relevant to providing our booking and customer service.

3. Cabin Booking Information

Information submitted through our cabin booking system may be used to process your booking request, check availability and communicate with you regarding your reservation.

Booking information may also be used by our restaurant staff for managing reservations and providing customer service.

4. WhatsApp Communication

Our booking process may use WhatsApp for communication between customers and the restaurant.

When you choose to communicate through WhatsApp, your communication is also subject to WhatsApp's own terms and privacy practices.

We may use WhatsApp to receive booking requests, provide booking information and communicate booking confirmations.

5. How We Use Your Information

Your information may be used for purposes including:

  • Processing cabin booking requests
  • Checking booking availability
  • Confirming reservations
  • Contacting customers regarding bookings
  • Providing customer support
  • Managing restaurant reservations
  • Improving our website and services

6. Payment Information

If payment is required for a booking, payment-related information may be handled through the payment method or payment service used for the transaction.

We do not intend to collect unnecessary card passwords, PINs, OTPs or other confidential banking credentials through our website.

Customers should never share their banking PIN, OTP or password with restaurant staff.

7. Data Security

We take reasonable steps to protect customer information from unauthorized access, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Sharing of Information

We do not intend to sell or rent your personal information.

Information may be shared with service providers or technology platforms when necessary to operate booking, communication, payment or website services.

Information may also be disclosed when required by applicable law or a lawful request from an authorized authority.

9. Cookies

Our website may use cookies or similar technologies to improve website functionality, remember preferences and understand how visitors use the website.

You may be able to control or disable cookies through your browser settings. Some website functions may not work properly if cookies are disabled.

10. Third-Party Services

Our website may contain links or integrations with third-party services such as WhatsApp, payment services, maps or other external platforms.

Those third-party services have their own privacy policies and terms. Love Birds Restaurant is not responsible for the privacy practices of external websites or services.

11. Data Retention

We may retain booking and customer information for as long as reasonably necessary for booking management, customer service, business records, legal requirements and other legitimate operational purposes.

12. Your Choices

If you have questions about information submitted to us or wish to request correction of inaccurate booking information, you may contact Love Birds Restaurant.

13. Children's Privacy

Our services are intended for customers who are legally permitted to use restaurant and booking services. We do not knowingly request unnecessary personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, booking system or applicable requirements.

Any updated version will be published on this page.

15. Contact Us

If you have any questions regarding this Privacy Policy or your booking information, please contact us.

Restaurant: Love Birds Restaurant

Location: Burdwan, West Bengal, India

Booking / WhatsApp: +91 75011 64340